Confront Conflict with Confidence

Guide
Conflict Management
Employee & Labor Relations

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Let’s say you are preparing for an upcoming meeting at work between two employees who just can’t seem to get along. Both employees have talked with you independently to vent their frustrations and concerns about each other. You ask each of them if they have shared their concerns with the other and you’re not surprised when they both say “no.” The manager is concerned about the department, the morale of other employees, and how to handle this conflicting situation. Sound familiar?

Before you move forward in scheduling the meeting with the two of them, here are a few planning steps to assist you in facilitating the most effective meeting. 

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