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Business Email - Write it Right


Location & Dates

We are not all great writers, yet most of us need to write daily, via email. Email is a wonderful tool, but it can be challenging to effectively communicate via email. This half-day program will allow you to understand the best practices using email and help you to know when and when not to use it, and how.

Learning Objectives:

  • Implement ten best practices that make email more effective and actionable.
  • Write professional emails using the accepted rules of grammar, punctuation, language, editing, and proofreading.
  • Identify three techniques to limit the effects of emotional and/or inappropriate emails.

Who Should Attend:

Anyone who regularly uses email for business communication.


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