Juli Markham

Juli Markham

Engagement Survey Project Lead
Organization Development
juli.markham@mranet.org
The greater part of our happiness or misery depends on our disposition, not our circumstances.”
Martha Washington
 

Juli thinks of each day as a new beginning, choosing to start each day with a positive attitude by exemplifying First Lady Martha Washington’s philosophy, “The greater part of our happiness or misery depends on our disposition, not our circumstances.” More than 18 years of experience in human resources, a thorough understanding of the research process, and superior member service aptitude are instrumental to Juli’s success.

Expertise

As Engagement Survey Project Lead, Juli is responsible for project management, supporting all stages of the survey lifecycle for MRA’s Employee Engagement Survey, striving to ensure that survey services exceed each organization’s expectations. Since joining MRA in 2007, Juli has developed trustworthy professional relationships with members through her strong interpersonal and communication skills. With exceptional organizational skills and attention to detail, she skillfully coordinates activities across multiple engagement survey projects while being conscious of changing schedules and deadlines. Juli’s expert knowledge in PeriscopeIQ, Microsoft Excel, and PowerPoint is essential in survey success, and she strives to increase efficiency by identifying ways to improve processes--from survey creation, administration, analysis, statistical and graph report assembly, to the final report.

Key Accomplishments

  • Served as project lead, interfacing with a state-of-the-art, web-based survey system vendor, to develop and implement online reporting for MRA’s Employee Engagement Survey.
  • Improved employee participation in surveys through persistent follow-up reminders.
  • Achieved and continues to achieve top ratings from members for the level of service provided during surveys.
  • Skilled participant in a team that whose level of member satisfaction leads to 65-70 percent repeat employee surveys.