Overview
Over half of leaders say that soft skills are more important than hard skills. In order to succeed, your employees need to become proficient in a set of fundamental business and soft skills. Help your employees develop a complete and balanced skillset to be productive in their position and enable your organization to be competitive in the marketplace.
Learning tracks provide a suggested list of courses for various experience levels and topic areas. They are not certifications. For specific recommendations based on your training needs, please contact Registrations at 262.696.3319.
Business & Soft Skills Tracks
-
Business Enhancement
Business performance enhancement courses add value by providing skills for everyday use in a business setting.
-
Coaching and Training
For leaders and all employees coaching can improve effectiveness, communications, engagement, and accountability.
-
Communication
Learn skills to master effective listening skills, enhance communication methods, and practice the ability to constructively give and receive feedback.
-
Conflict Management
Learn to manage conflict effectively by recognizing the causes and effects of conflict and choosing steps to work through interpersonal conflict.
-
Customer Relations and Sales
Customer service skills will equip you to address customer needs and foster a positive experience.
-
Diversity and Inclusion
Learn about diverse workplaces and how to leverage the effects of diversity to achieve a competitive business advantage.
-
Quality and Productivity
Improve customer retention rates through improved work processes and implementing quality standards.
Meet Our Team

Amy Mueller

Amy Wangerin

Andrew C. Marris, CPTD

Anita Rodriguez

Cheryl Lucas-DeBerry

Deb Larsen

Heidi Armstrong

Janet Kloser

Janet Stoffer

Jenny Mangone

Jessie Michel
