Business and Soft Skills Training
Boost your intellectual capital and let MRA’s training equip you with all the essential skills you need to work in a professional environment. We have the Business or Soft Skill course for you.
Overview
Over half of leaders say that soft skills are more important than hard skills. In order to succeed, your employees need to become proficient in a set of fundamental business and soft skills. Help your employees develop a complete and balanced skillset to be productive in their position and enable your organization to be competitive in the marketplace.
Learning tracks provide a suggested list of courses for various experience levels and topic areas. They are not certifications. For specific recommendations based on your training needs, please contact Registrations at 262.696.3319.
Business & Soft Skills Tracks
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Business Enhancement
Business performance enhancement courses add value by providing skills for everyday use in a business setting.
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Coaching and Training
For leaders and all employees coaching can improve effectiveness, communications, engagement, and accountability.
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Communication
Learn skills to master effective listening skills, enhance communication methods, and practice the ability to constructively give and receive feedback.
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Conflict Management
Learn to manage conflict effectively by recognizing the causes and effects of conflict and choosing steps to work through interpersonal conflict.
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Customer Relations and Sales
Customer service skills will equip you to address customer needs and foster a positive experience.
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Diversity and Inclusion
Learn about diverse workplaces and how to leverage the effects of diversity to achieve a competitive business advantage.
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Quality and Productivity
Improve customer retention rates through improved work processes and implementing quality standards.
Meet Our Team
Amy Mueller
Amy Wangerin
Andrew C. Marris, CPTD
Anita Rodriguez
Cheryl Lucas-DeBerry
Deb Larsen
Heidi Armstrong
Janet Kloser
Janet Stoffer
Jenny Mangone
Jessie Michel
Jodi Medley-McMahon
Let's Talk!
Keith Peterson
To find out more about the services we offer, or to speak with a specialist about your specific needs, complete this form and one of our experts will reach out to you shortly.
Can’t wait? Call us now at 800.488.4845.